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#118 – Embracing digital change in oil and gas – Suryaveer Singh, ENOC Retail
Manage episode 371756302 series 2454573
Content provided by Oskar. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Oskar or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ro.player.fm/legal.
E-commerce within the fuel industry comes with its own particular challenges, so Alex’s guest for this podcast - Suryaveer Singh, Head of Loyalty at ENOC Retail – was hugely insightful about those challenges and how ENOC was addressing them.
They discussed how ENOC had embraced the digital change required to keep pace with changing customer expectations, its innovative loyalty program and use of customer data and the differences in consumer fuel habits between UAE and the US / Europe.
144 episoade
Distribuie
Manage episode 371756302 series 2454573
Content provided by Oskar. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Oskar or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ro.player.fm/legal.
E-commerce within the fuel industry comes with its own particular challenges, so Alex’s guest for this podcast - Suryaveer Singh, Head of Loyalty at ENOC Retail – was hugely insightful about those challenges and how ENOC was addressing them.
They discussed how ENOC had embraced the digital change required to keep pace with changing customer expectations, its innovative loyalty program and use of customer data and the differences in consumer fuel habits between UAE and the US / Europe.
144 episoade
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Similar cu Commerce Talks with Alexander Graf
The Partnership Economy explores the power of partnerships through candid conversations and stories with industry leaders. Our hosts, David A. Yovanno, CEO and Todd Crawford, Co-founder, of impact.com, unpack the future of partnerships as a lever for scale and an opportunity to put the consumer first.
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It didn’t all change in March 2020. Not really. The UK high street has been in the throes of a gradual revolution for decades. From the rise of ecommerce, to the birth of mobile, social commerce, and a growing emphasis on experience, change has been underway for a while. In fact for many, the pandemic has acted as a wake-up call. Digital transformation was no longer a ‘nice to have’ but a matter of survival. Necessity sparked innovation and customers are enjoying more flexibility and conveni ...
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