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CTX Podcast
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Content provided by CTXPodcast and Katie Lukas. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by CTXPodcast and Katie Lukas or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ro.player.fm/legal.
Connecticut is home to some iconic brands doing powerful work in user and customer experience. On CTX Podcast, Katie Lukas showcases some of the local leaders in UX and CX who are forging strong customer-focused experiences in a variety of industries. We discuss these companies’ investments in becoming customer-centric, current initiatives, and what it’s like doing this work in Connecticut. Upcoming episodes include practitioners from the CT UXPA, LEGO, Travelers, Cigna, UConn Health, Nassau Re, and Infosys, among others.
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Manage series 2438746
Content provided by CTXPodcast and Katie Lukas. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by CTXPodcast and Katie Lukas or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ro.player.fm/legal.
Connecticut is home to some iconic brands doing powerful work in user and customer experience. On CTX Podcast, Katie Lukas showcases some of the local leaders in UX and CX who are forging strong customer-focused experiences in a variety of industries. We discuss these companies’ investments in becoming customer-centric, current initiatives, and what it’s like doing this work in Connecticut. Upcoming episodes include practitioners from the CT UXPA, LEGO, Travelers, Cigna, UConn Health, Nassau Re, and Infosys, among others.
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…
continue reading
It didn’t all change in March 2020. Not really. The UK high street has been in the throes of a gradual revolution for decades. From the rise of ecommerce, to the birth of mobile, social commerce, and a growing emphasis on experience, change has been underway for a while. In fact for many, the pandemic has acted as a wake-up call. Digital transformation was no longer a ‘nice to have’ but a matter of survival. Necessity sparked innovation and customers are enjoying more flexibility and conveni ...
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