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068: DOGE bites federal phone lines. Are Elon & Co. shutting down toll-free?

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Content provided by Team PolyAI. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Team PolyAI or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ro.player.fm/legal.

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Damien and Nikola are back to discuss the impact of removing toll-free numbers for government services, focusing on the DOGE/Social Security Administration's briefly considered decision. They explore the potential operational and cost-saving implications of voice AI in government services, the challenges of optimizing such large systems, and the long-term strategies for digital transformation. The discussion also touches on the changing preferences of Generation Z towards voice communication and the importance of careful, well-planned implementation of automation in government operations.

  • Follow PolyAI on LinkedIn
  • Watch this and other episodes of the Deep Learning pod on YouTube
  continue reading

91 episoade

Artwork
iconDistribuie
 
Manage episode 482289441 series 3533896
Content provided by Team PolyAI. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Team PolyAI or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ro.player.fm/legal.

Send us a text

Damien and Nikola are back to discuss the impact of removing toll-free numbers for government services, focusing on the DOGE/Social Security Administration's briefly considered decision. They explore the potential operational and cost-saving implications of voice AI in government services, the challenges of optimizing such large systems, and the long-term strategies for digital transformation. The discussion also touches on the changing preferences of Generation Z towards voice communication and the importance of careful, well-planned implementation of automation in government operations.

  • Follow PolyAI on LinkedIn
  • Watch this and other episodes of the Deep Learning pod on YouTube
  continue reading

91 episoade

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