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37. Martina Klingvall Holmström – Kundnöjdhet som drivkraft för engagemang

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I detta avsnitt har vi träffat Martina Klingvall Holmström, grundare och vd för Telness. Hennes ambition är att utmana den dåliga uppfattningen inom telekombranschen genom att prioritera kundnöjdheten och vända upplevelsen till något positivt för kunden. Hur kan kundupplevelsen bli ett bränsle in i teamets engagemang och välmående? Hör Martina berätta om utmaningarna och möjligheterna med att vara en start-up som utmanar en traditionell bransch och hur värderingsstyrt arbete och en konkret strategi för företagskulturen har varit två framgångsfaktorer för Telness. Programledare: Beata Wickbom. Avsnittet producerades av 15kstudios.com

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The post 37. Martina Klingvall Holmström – Kundnöjdhet som drivkraft för engagemang appeared first on HejEngagemang.

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75 episoade

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Content provided by Engagemangspodden. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Engagemangspodden or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ro.player.fm/legal.

I detta avsnitt har vi träffat Martina Klingvall Holmström, grundare och vd för Telness. Hennes ambition är att utmana den dåliga uppfattningen inom telekombranschen genom att prioritera kundnöjdheten och vända upplevelsen till något positivt för kunden. Hur kan kundupplevelsen bli ett bränsle in i teamets engagemang och välmående? Hör Martina berätta om utmaningarna och möjligheterna med att vara en start-up som utmanar en traditionell bransch och hur värderingsstyrt arbete och en konkret strategi för företagskulturen har varit två framgångsfaktorer för Telness. Programledare: Beata Wickbom. Avsnittet producerades av 15kstudios.com

UNCODE.initRow(document.getElementById("row-unique-50"));

The post 37. Martina Klingvall Holmström – Kundnöjdhet som drivkraft för engagemang appeared first on HejEngagemang.

  continue reading

75 episoade

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