Pioneering the Freight Agent Movement with SPI Logistics CEO Mitch Helten

Everything is Logistics

SPI Logistics has been helping freight agents for more than 40 years and CEO Mitch Helten joins the show to talk about how they helped to pioneer what a freight agent program SHOULD look like.
From the early days of process mapping via spreadsheets, to building their own SaaS, and then the technology hub they have today, Mitch breaks down how SPI builds on their partnerships at every level and continues to see that evolve for 2025.
LINKS:

• Mitch's LinkedIn
• SPI's Website
• SPI’s Secrets to Building a Successful Freight Agent

WATCH THE FULL EPISODE HERE

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Capitole

1. Pioneering the Freight Agent Movement with SPI Logistics CEO Mitch Helten (00:00:00)

2. Origins of SPI and Early Freight Business (00:00:46)

3. Learning Business Through Travel Agency Work (00:07:55)

4. Early Challenges in Scaling the Agent Model (00:15:08)

5. Modern Technology Integration & Data Warehouse (00:26:37)

6. The Benefits of Being a Freight Agent vs Standalone (00:37:02)

7. Market Outlook for 2024-2025 (00:47:16)