The daily drama of money and work from the BBC.
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Similar cu Find the Green : A Guide to Golf Management
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The definitive business podcast from the BBC. Each week, the BBC's Evan Davis is joined by bosses, entrepreneurs and industry experts, to lift the lid on how their businesses work, and what it’s like to be in charge. They discuss a big issue, a big challenge, or a big question facing their industry. From managing AI to managing millennials, from supermarkets to supercharging a new product. And our guests will share their stories of success and failure along the way. Podcasts are published ev ...
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Their Perception is the Experience
Manage episode 227650141 series 2334650
Content provided by Jason Rockhold, MBA, PGA MP, Jason Rockhold, MBA, and PGA MP. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Jason Rockhold, MBA, PGA MP, Jason Rockhold, MBA, and PGA MP or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ro.player.fm/legal.
Happy Tuesday!
Today we talk about customer perceptions.
It can be difficult sometimes to understand the customer's perceptions. You and your staff can do everything that you are used to doing for golfers and someone can have a poor experience. Or you can have a customer fall through the communication chain and not know about some issues that can throw off their round.
How you respond can make or break the future relationship with the customer and anyone that they come in contact with.
Check it out!
Also, check out the FIND THE GREEN BLOG!(<-Click) We have expanded on the audio content and go into deeper detail to supplement the podcast.
As ALWAYS, thanks for listening! I am thankful for the opportunity to share some experiences with you through the podcast. Please feel free to reach out with subjects that you would like to hear, we might even have you on as a guest!
SO, as always,
TELL A FRIEND
TELL 2 FRIENDS
TELL 8 FRIENDS
and we can raise the waterline of the golf industry!
Have a great week!
57 episoade
Distribuie
Manage episode 227650141 series 2334650
Content provided by Jason Rockhold, MBA, PGA MP, Jason Rockhold, MBA, and PGA MP. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Jason Rockhold, MBA, PGA MP, Jason Rockhold, MBA, and PGA MP or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ro.player.fm/legal.
Happy Tuesday!
Today we talk about customer perceptions.
It can be difficult sometimes to understand the customer's perceptions. You and your staff can do everything that you are used to doing for golfers and someone can have a poor experience. Or you can have a customer fall through the communication chain and not know about some issues that can throw off their round.
How you respond can make or break the future relationship with the customer and anyone that they come in contact with.
Check it out!
Also, check out the FIND THE GREEN BLOG!(<-Click) We have expanded on the audio content and go into deeper detail to supplement the podcast.
As ALWAYS, thanks for listening! I am thankful for the opportunity to share some experiences with you through the podcast. Please feel free to reach out with subjects that you would like to hear, we might even have you on as a guest!
SO, as always,
TELL A FRIEND
TELL 2 FRIENDS
TELL 8 FRIENDS
and we can raise the waterline of the golf industry!
Have a great week!
57 episoade
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Similar cu Find the Green : A Guide to Golf Management
The daily drama of money and work from the BBC.
…
continue reading
News and views on business and the world of personal finance. Plus the very latest from the financial markets around the globe
…
continue reading
Whatever your business conundrum, there’s a TED Talk for that—whether you want to learn how to land that promotion, set smart goals, undo injustice at work, or unlock the next big innovation. Every Monday, host Modupe Akinola of Columbia Business School presents the most powerful and surprising ideas that illuminate the business world. After the talk, you'll get a mini-lesson from Modupe on how to apply the ideas in your own life. Because business evolves every day, and our ideas about it sh ...
…
continue reading
The definitive business podcast from the BBC. Each week, the BBC's Evan Davis is joined by bosses, entrepreneurs and industry experts, to lift the lid on how their businesses work, and what it’s like to be in charge. They discuss a big issue, a big challenge, or a big question facing their industry. From managing AI to managing millennials, from supermarkets to supercharging a new product. And our guests will share their stories of success and failure along the way. Podcasts are published ev ...
…
continue reading
The latest business and finance news from around the world, on the BBC.
…
continue reading
Every weekday, host Kai Ryssdal helps you make sense of the day’s business and economic news — no econ degree or finance background required. “Marketplace” takes you beyond the numbers, bringing you context. Our team of reporters all over the world speak with CEOs, policymakers and regular people just trying to get by.
…
continue reading
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