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012 | 10 Ways Gossip Will Harm Your Organisation or Business
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By now, It’s no secret that I feel passionate about eradicating gossip in your workplace.
Today, I want to talk to you about the 10 ways that gossip will harm your organisation.
A: Workplace EnvironmentLet’s start by looking at this from a workplace environment perspective:
1. It will cause a toxic work environment - which can lead to fixed mindsets where people are unwilling to change, unwilling to accept change and unwilling to grow themselves or the organisation.
2. Decreased Innovation: Gossip can stifle creativity and innovation as employees may be hesitant to share new ideas or take risks for fear of becoming the subject of gossip. This can hinder an organization's ability to adapt and compete effectively.
B: Human ResourcesLet’s look at this from a Human Resources perspective:
3. It will cause high staff turnover. After all, why would someone stay in your organisation if they are being bullied and mistreated?
Your HR team will be working extremely hard to attract talent and then also to retain it because people will come and then go again if the environment is toxic.
4. This can then cause damage to the organisation’s reputation. Remember people talk. They will leave the organisation and tell people not to go and work for it as it has a toxic culture.
5. It can cause legal issues. People who decide to not leave the organisation might take legal action against the people who they believe are bullying them, discriminating against them, harassment claims, a hostile work environment or even defamation claims.
C: Financial ConsequencesThis leads us to the financial consequences gossip can have:
6. Legal costs - to deal with any claims that have been made as mentioned in the previous section
7. Increased employee turnover, will cost the company time and money. The cost of recruiting, hiring, and training new employees to replace those who leave can be significant.
8. Decreased Productivity: Gossip often leads to decreased productivity as employees spend time engaging in gossip rather than focusing on their tasks. This can result in missed deadlines, incomplete projects, and overall lower output, all of which can impact an organization's financial performance.
9. Increased Absenteeism: Gossip-related stress and anxiety can lead to increased absenteeism, as employees may take sick days or personal days to avoid the workplace. This can result in additional costs related to paid time off and the need to cover absent employees.
10. Customer Perception: If gossip about internal issues becomes public or reaches customers, it can affect their perception of the organization. Negative publicity or a damaged reputation can impact customer trust and loyalty.
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