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In the Author's Studio - Episode #6 - Amy Edmondson w/ Andrea Kates, The Fearless Organization
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In the Author’s Studio: The Fearless Organization. Amy Edmondson in conversation with Andrea Kates, Futureproofing : Next
In this episode of Futureproofing Next’s In the Author’s Studio, we speak with Amy Edmondson, author of The Fearless Organization. Edmondson’s groundbreaking research in the importance of Psychological Safety established a global standard for organizations working to drive innovation and engineer top-performing teams.
Google studied the secret behind out-performing teams, they were surprised to discover a common element at the heart of it all—psychological safety. Real life research pointed to an irrefutable correlation between team results and the presence of “psychological safety”, a team dynamic that encourages people to speak up without negative repercussions.
That revelation set the stage for Amy Edmondson to expand her insights about psychological safety into her book, The Fearless Organization.
Corporate examples in the episode: Volkswagen, Wells Fargo, Barry Wehmiller, and Fukushima Daini, Google.
To Build a Top-Performing Fearless Organization, Leaders Need a New Standard to Create a Culture of Psychological Safety
- Be clear at framing the work and openly address the potential for failure to be part of the process.
- Emphasize purpose: clearly articulate why the work matters and for whom.
- Demonstrate situational humility: communicate that you don’t have all the answers.
- Emphasize the importance of learning more
- Practice proactive inquiry. Make sure you ask good questions and not simply assert your own point of view.
- Create systems that force open dialogue
- Express appreciation. Destigmatize failure.
- Sanction clear violations.
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