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Building Account Maps for Predictable Outcomes

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Manage episode 355864941 series 3260463
Content provided by Gain Grow Retain. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Gain Grow Retain or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ro.player.fm/legal.

Today we are joined by Michael Tuso of Callypso as he brings his experience from sales and account management to share practices that customer success leaders can use:

  • Building account maps can help you identify the right people
  • Sets the stage for consistent account practices
  • Finding ways to build maps at scale and community-driven techniques

-----

Gain Grow Retain exists to connect people, knowledge, and ideas to advance the state of customer success.

We're on a mission to connect B2B SaaS customer success leaders so that we can learn from one another. Check out more at GainGrowRetain.com! Or follow our GGR LinkedIn page.

GGR was co-founded by Jeff Breunsbach and Jay Nathan - be sure to follow for customer success content.

  continue reading

296 episoade

Artwork
iconDistribuie
 
Manage episode 355864941 series 3260463
Content provided by Gain Grow Retain. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Gain Grow Retain or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ro.player.fm/legal.

Today we are joined by Michael Tuso of Callypso as he brings his experience from sales and account management to share practices that customer success leaders can use:

  • Building account maps can help you identify the right people
  • Sets the stage for consistent account practices
  • Finding ways to build maps at scale and community-driven techniques

-----

Gain Grow Retain exists to connect people, knowledge, and ideas to advance the state of customer success.

We're on a mission to connect B2B SaaS customer success leaders so that we can learn from one another. Check out more at GainGrowRetain.com! Or follow our GGR LinkedIn page.

GGR was co-founded by Jeff Breunsbach and Jay Nathan - be sure to follow for customer success content.

  continue reading

296 episoade

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