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Content provided by Gist.fm. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Gist.fm or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ro.player.fm/legal.
Dr. Goulston combines insights from neuroscience, FBI hostage negotiation tactics and marriage counselling and puts them to work in the modern office environment. His book reveals the basis in our brain chemistry that causes communication to break down and what we can do to turn difficult conversations around. In this audio, you’ll learn how to deal with chronic negativity, apathy and resistance, how to handle angry and passive-aggressive people, how to get fighting team members to work together and much more.
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3 episoade

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Manage episode 179426246 series 1443335
Content provided by Gist.fm. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Gist.fm or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ro.player.fm/legal.
Dr. Goulston combines insights from neuroscience, FBI hostage negotiation tactics and marriage counselling and puts them to work in the modern office environment. His book reveals the basis in our brain chemistry that causes communication to break down and what we can do to turn difficult conversations around. In this audio, you’ll learn how to deal with chronic negativity, apathy and resistance, how to handle angry and passive-aggressive people, how to get fighting team members to work together and much more.
  continue reading

3 episoade

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