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Episode #23: Growth Lessons without the scars!
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What if you could sidestep the headaches of rapid business growth? Join me in this revealing episode as I share crucial lessons learned from scaling my home service business to 80-90k months. From employees bringing animals to work sites to arriving unprepared, I discuss the pitfalls of having vague Standard Operating Procedures (SOPs) and how they can lead to avoidable issues. If you're navigating the early stages of your business or looking to tighten your operational standards, this episode offers invaluable insights to save you time and stress.
Learn practical steps to refine your SOPs down to a second-grade reading level and discover the benefits of routine job site checks. By engaging your sales team in monitoring installations, you can gather quick feedback and maintain high standards. Whether you're managing a small team or aiming to scale, these strategies will help you keep customer satisfaction high and avoid common growing pains. Don't miss out on these tips to set your business up for success!
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