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Episode 18 - The Yin and Yang of Customer Service
MP3•Pagina episodului
Manage episode 179252340 series 1264736
Content provided by HSCG. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by HSCG or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ro.player.fm/legal.
In this episode HSCG Executive Director Leigh O'Donnell and Newly Elected HSCG President Charlene Simon discuss the importance of both building a customer experience, and knowing when a customer has become a liability.
39 episoade
MP3•Pagina episodului
Manage episode 179252340 series 1264736
Content provided by HSCG. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by HSCG or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ro.player.fm/legal.
In this episode HSCG Executive Director Leigh O'Donnell and Newly Elected HSCG President Charlene Simon discuss the importance of both building a customer experience, and knowing when a customer has become a liability.
39 episoade
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