It didn’t all change in March 2020. Not really. The UK high street has been in the throes of a gradual revolution for decades. From the rise of ecommerce, to the birth of mobile, social commerce, and a growing emphasis on experience, change has been underway for a while. In fact for many, the pandemic has acted as a wake-up call. Digital transformation was no longer a ‘nice to have’ but a matter of survival. Necessity sparked innovation and customers are enjoying more flexibility and conveni ...
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continue reading
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Ep. 2: Clientes felices / The Value of Happy Customers
Manage episode 355492733 series 2374892
Content provided by Immunotec. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Immunotec or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ro.player.fm/legal.
Nuestro CCO, Rajneesh Chopra, conversa con Dena Holmes acerca de la importancia de escuchar y entender las necesidades de sus Clientes para crear una relación de confianza.
Descubre cómo Clientes felices y satisfechos son el corazón de nuestro negocio, y por qué es crucial mantener una comunicación efectiva y empática.
Listen to the conversation between Rajneesh Chopra and Dena Holmes about the importance of listening and understanding all Customer's needs in order to create a relationship of trust.
Explore the vital role of happy and satisfied Clients as the cornerstone of our business, and uncover why sustaining effective and empathetic communication is essential for success.
16 episoade
Distribuie
Manage episode 355492733 series 2374892
Content provided by Immunotec. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Immunotec or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ro.player.fm/legal.
Nuestro CCO, Rajneesh Chopra, conversa con Dena Holmes acerca de la importancia de escuchar y entender las necesidades de sus Clientes para crear una relación de confianza.
Descubre cómo Clientes felices y satisfechos son el corazón de nuestro negocio, y por qué es crucial mantener una comunicación efectiva y empática.
Listen to the conversation between Rajneesh Chopra and Dena Holmes about the importance of listening and understanding all Customer's needs in order to create a relationship of trust.
Explore the vital role of happy and satisfied Clients as the cornerstone of our business, and uncover why sustaining effective and empathetic communication is essential for success.
16 episoade
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Similar cu Immunotec Podcast
It didn’t all change in March 2020. Not really. The UK high street has been in the throes of a gradual revolution for decades. From the rise of ecommerce, to the birth of mobile, social commerce, and a growing emphasis on experience, change has been underway for a while. In fact for many, the pandemic has acted as a wake-up call. Digital transformation was no longer a ‘nice to have’ but a matter of survival. Necessity sparked innovation and customers are enjoying more flexibility and conveni ...
…
continue reading
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…
continue reading
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…
continue reading
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…
continue reading
Evan Davis hosts the business conversation show with insights from the people at the top.
…
continue reading
The Village Global podcast takes you inside the world of venture capital and technology, featuring enlightening interviews with entrepreneurs, investors and tech industry leaders. Learn more at www.villageglobal.vc.
…
continue reading
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…
continue reading
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…
continue reading
The Moneycontrol Podcast is your daily source of business news, investment analysis and advice on stocks and the markets. Tune in to broaden your horizons with podcasts by journalists, experts and analysts giving you a head-start in the investment game.
…
continue reading
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…
continue reading
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