Send us a text On this very funny short Bonus Show, standup comic Mack Dryden shares his story about going to the Dentist...you'll never believe what happens...Hilarious! Look for Mack Dryden's "NEW" Dry Bar Comedy Special... Please Listen, Enjoy, and Share where you can...Thanks!! Support the show Standup Comedy Podcast Network.co www.StandupComedyPodcastNetwork.com Free APP on all Apple & Android phones....check it out, podcast, jokes, blogs, and More! For short-form standup comedy sets, listen to: "Comedy Appeteasers" , available on all platforms. New YouTube site: https://www.youtube.com/@standupcomedyyourhostandmc/videos Videos of comics live on stage from back in the day. Please Write a Review: in-depth walk-through for leaving a review. Interested in Standup Comedy? Check out my books on Amazon... "20 Questions Answered about Being a Standup Comic" "Be a Standup Comic...or just look like one"…
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Insightful Leaders
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Content provided by Kapiche. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Kapiche or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ro.player.fm/legal.
Welcome to Insightful Leaders. I’m your host Ryan Stuart and this is the show where I interview proven leaders in Customer Insights and CX who share their stories, strategies, and insights to drive meaningful change at your organization.
…
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11 episoade
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Content provided by Kapiche. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Kapiche or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ro.player.fm/legal.
Welcome to Insightful Leaders. I’m your host Ryan Stuart and this is the show where I interview proven leaders in Customer Insights and CX who share their stories, strategies, and insights to drive meaningful change at your organization.
…
continue reading
11 episoade
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1 10. Deeply understand customer behavior drivers with Colin Shaw @ Beyond Philosophy 43:02
43:02 
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Redare mai Târziu Redare mai Târziu Liste Like PlăcutShow notes : Guest: Colin Shaw Get in touch with Colin: LinkedIn , Website Colin's recommended reading: Alchemy: The Surprising Power of Ideas That Don't Make Sense Happy Employees Make Happy Customers: How Build Great Employee Engagement to Create a Great Customer Experience Unlocking the Hidden Customer Experience: Short Stories of Remarkable Practices That Ensure Success Building Great Customer Experiences The DNA of Customer Experience: How Emotions Drive Value Customer Experience: Future Trends and Insights Revolutionize Your Customer Experience…
1 9. Scaling CX at high growth tech companies with Guneet Singh @ AppFolio 29:52
29:52 Redare mai Târziu Redare mai Târziu Liste Like Plăcut29:52
Redare mai Târziu Redare mai Târziu Liste Like PlăcutShow notes : Guest: Guneet Singh @ Appfolio Get in touch with Guneet: LinkedIn , Twitter Guneet's recommended read: Predictably Irrational: The Hidden Forces that Shape Our Decisions
1 8. How to measure Trust & Transparency for competitive advantage with Karen Wynn @ RACQ 42:49
42:49 Redare mai Târziu Redare mai Târziu Liste Like Plăcut42:49
Redare mai Târziu Redare mai Târziu Liste Like PlăcutShow notes : Guest: Karen Wynn Get in touch with Karen: LinkedIn Karen's recommended reading: The Effortless Experience: Conquering the New Battleground for Customer Loyalty Extreme Trust: Turning Proactive Honesty and Flawless Execution into Long-Term Profits
1 7. Identifying your high ROI CX initiatives using Design Thinking with Rod Netterfield @ Griffith University 37:29
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Redare mai Târziu Redare mai Târziu Liste Like PlăcutShow notes : Guest: Rod Netterfield Get in touch with Rod: LinkedIn Adam's recommended read: Sprint: How to Solve Big Problems and Test New Ideas in Just Five Days The Power of Moments: Why Certain Experiences Have Extraordinary Impact
1 6. Strategies for helping your organization get closer to VoC with Sergio Rossini @ Schindler 39:08
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Redare mai Târziu Redare mai Târziu Liste Like PlăcutShow notes : Guest: Sergio Rossini Get in touch with Sergio: LinkedIn Sergio's recommended reading: 1-Click Download "PIG Strategy" (Simplified Edition) The Ultimate Question 2.0 How Net Promoter Companies Thrive in a Customer-Driven World By Fred Reichheld and Rob Markey
Welcome to Insightful Leaders. I’m your host Ryan Stuart and this is the show where I interview proven leaders in Customer Insights and CX who share their stories, strategies, and insights to drive meaningful change at your organization.
1 5. High performance insights teams and a culture of curiosity with Adam Murphy @ Curioso 43:37
43:37 Redare mai Târziu Redare mai Târziu Liste Like Plăcut43:37
Redare mai Târziu Redare mai Târziu Liste Like PlăcutShow notes : Guest: Adam Murphy, Founder - Curioso Get in touch with Adam: LinkedIn Adam's recommended read: Think Again: The Power of Knowing What You Don't Know
1 4. Centralized insights teams and why you need them with TS Balaji @ Cox Communications 1:01:20
1:01:20 Redare mai Târziu Redare mai Târziu Liste Like Plăcut1:01:20
Redare mai Târziu Redare mai Târziu Liste Like PlăcutShow notes : Guest: TS Balaji, VP - Experience Design & Customer Experience @ Cox Get in touch with TS: LinkedIn TS's recommended read: The Next 100 Years: A Forecast for the 21st Century
1 3. The context behind your NPS is key to your CX success with Karen Mangia @ Salesforce 27:14
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Redare mai Târziu Redare mai Târziu Liste Like PlăcutShow notes: Guest: Karen Mangia, VP Customer & Market Insights @ Salesforce Get in touch with Karen: LinkedIn , Twitter , Website Karen's recommended read: Success with Less: Releasing Obligations and Discovering Joy Working From Home: Making the New Normal Work for You Listen Up!: How to Tune In to Customers and Turn Down the Noise Outside in: The Power of Putting Customers at the Center of Your Business Lifescale: How to Live a More Creative, Productive, and Happy Life…
1 2. Check your in-house data before answering business questions with David Gardner @ Talkdesk 28:34
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Redare mai Târziu Redare mai Târziu Liste Like PlăcutShow notes: Guest: David Gardner, VP - Research & Insights @ Talkdesk Get in touch with David: LinkedIn David's recommended read: The Five Dysfunctions of a Team: A Leadership Fable
1 1. Strategies for customer data centralization with Virginia Wheway @ Koala 42:27
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Redare mai Târziu Redare mai Târziu Liste Like PlăcutShow notes: Guest: Virginia Wheway, VP - Data & Analytics @ Koala Get in touch with Virginia: LinkedIn Virginia's recommended read: Bad Blood: Secrets and Lies in a Silicon Valley Startup
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