Training Your Market, Agents, & Clients

Inspector Toolbelt Talk

In this episode, we unravel our strategies for training clients and agents about home inspections, new services, and more. And to lighten the mood, Jay puts on his connoisseur's hat and introduces us to the locally made Helderberg Winter Wheat Whiskey from the New Scotland Distillery.
Ever felt like the expectations of your clients are sky-high, thanks to popular media? We understand your pain and are here to help. We delve into the art of delivering inspection reports that not only comply with SOP, but also please clients. We emphasize the need for transparency, discussing why it's crucial to explain the inspection process to clients and agents. We also share insights on delivering a compelling "driveway speech" that helps set realistic expectations and fosters trust.
Looking to break into new markets as a home inspector? We deliver a comprehensive guide on how a driveway speech can play a pivotal role in this journey. With a focus on delivering objective and neutral opinions, we explore the importance of understanding and connecting with people in our industry. We also share tips on avoiding a "salesy" tone and underline why confidence in the quality of our service is the ultimate key to success. This episode offers a treasure trove of insights for home inspectors aiming to enhance their client interactions and anyone intrigued by the home inspection industry. Listen in and gain a fresh perspective on this fascinating industry.

Check out our home inspection app at www.inspectortoolbelt.com
Need a home inspection website? See samples of our website at www.inspectortoolbelt.com/home-inspection-websites
*The views and opinions expressed in this podcast, and the guests on it, do not necessarily reflect the views and opinions of Inspector Toolbelt and its associates.

Capitole

1. Training Clients and Agents in Inspection (00:00:00)

2. Set Expectations in Home Inspections (00:10:41)

3. The Importance of the Driveway Speech (00:16:08)

4. Starting With Why in Sales Conversation (00:28:35)

5. Driveway Speech and Market Education (00:39:45)