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101: Handling Social Media Backlash and Negative Comments on Your Content

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Manage episode 408876315 series 2990445
Content provided by The Two Lauras. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by The Two Lauras or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ro.player.fm/legal.

What’s our least favourite thing as social media managers? Definitely when negative comments get posted on our content or our clients’ content. We all know people don’t mind saying things behind a screen they’d never say in real life, but we still have to handle it!

In today’s episode, we’re going to talk all about different types of comments we’ve received from different types of people, from trolls to angry customers. It can be really hard to know how to respond in various situations - or whether you should even respond at all! But never fear, you’re sure to finish this episode with an action plan of how you can move forward in dealing with negative comments with confidence.

In this episode, we’re chatting about:

  • The effect on your mindset when negative comments appear
  • How to avoid seeing negative comments when you don’t want to
  • Which comments you should respond to and which you should ignore
  • When to filter, block or delete the people in question

Check out the full show notes at thetwolauras.com/ep101

Connect with us

If this episode has resonated or inspired you, take a screenshot and tag us in your stories @thetwolauras!

We would love to continue the conversation with you, so come and chat with us in TheSocialMediaManagersHub.com, our free community on Facebook or drop us a DM on your preferred platform by searching for @thetwolauras.


This podcast uses the following third-party services for analysis:
Chartable - https://chartable.com/privacy
  continue reading

116 episoade

Artwork
iconDistribuie
 
Manage episode 408876315 series 2990445
Content provided by The Two Lauras. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by The Two Lauras or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ro.player.fm/legal.

What’s our least favourite thing as social media managers? Definitely when negative comments get posted on our content or our clients’ content. We all know people don’t mind saying things behind a screen they’d never say in real life, but we still have to handle it!

In today’s episode, we’re going to talk all about different types of comments we’ve received from different types of people, from trolls to angry customers. It can be really hard to know how to respond in various situations - or whether you should even respond at all! But never fear, you’re sure to finish this episode with an action plan of how you can move forward in dealing with negative comments with confidence.

In this episode, we’re chatting about:

  • The effect on your mindset when negative comments appear
  • How to avoid seeing negative comments when you don’t want to
  • Which comments you should respond to and which you should ignore
  • When to filter, block or delete the people in question

Check out the full show notes at thetwolauras.com/ep101

Connect with us

If this episode has resonated or inspired you, take a screenshot and tag us in your stories @thetwolauras!

We would love to continue the conversation with you, so come and chat with us in TheSocialMediaManagersHub.com, our free community on Facebook or drop us a DM on your preferred platform by searching for @thetwolauras.


This podcast uses the following third-party services for analysis:
Chartable - https://chartable.com/privacy
  continue reading

116 episoade

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