Episode 028: Jedi Mind Tricks w/ Jen Trotter
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Are you someone that constantly finds themselves trying to navigate chaos in their daily life, running into various conflicts in the workplace or with clients? Then sit down with Kathy & Christina and tune into today's episode with speaker, educator and communications expert, and owner of Lip Service Makeup, Jen Trotter, where we talk about how to:
- Manage and negotiate conflict with confidence
- Deal with toxic clients
- How to master apology free communication
- Speak to clients is in their anxious brain and navigate their own processes
- Use the phrase "I'm sure you can understand" to drive your message home
- Learn that the word "manipulation" is not a bad word
- Be heard...
Today's episode is jam pack full of helpful information, tips and tricks to help you with your clients, family, friends, partner, etc. If you communicate with others, this is a MUST listen episode.
To chat with Jen directly:
Email: jennifer@lipservicemakeup.com
Beauty Services: https://www.lipservicemakeup.com
Speaking & Consulting: https://www.thejentrotter.com
28 episoade