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How Brokers & Carriers Should Screen Their Customers
Manage episode 278409085 series 2826434
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There are bottom feeders in every industry -even customers need to be screened.
Meet experienced industry veterans who will share how they screen their customers to ensure the customer is the right fit for their business.
Share your thoughts and tips in the comments as well!
Guests:
Michael Caney
Adam Wingfield
Todd Waldron
Sponsored By:
OTR Capital, Cassandra's preferred factoring company
https://otrcapital.com/madgaines/
Capitole
1. How Brokers & Carriers Should Screen Their Customers (00:00:00)
2. intro to guests (00:02:50)
3. Why taking any freight doesn't work (00:07:47)
4. Small carriers screen customers (00:08:44)
5. Understand the customer's supply chain first (00:12:12)
6. Risk and Credit Management (00:15:48)
7. Know who has billing problems (00:17:21)
8. how should vet the customer-first round (00:22:05)
9. pain in the ass freight = pain in the ass billing (00:46:28)
10. volume is a big profitability factor (00:49:31)
11. How do you price the shipment when you don't know the customer (00:50:25)
12. Is Shipper's Choice a real thing? (00:59:12)
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