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Starting a Mailbox and Shipping Store - Lisa Song-Sutton
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Welcome to our latest episode! Today, we're excited to feature Lisa Song-Sutton, a dynamic entrepreneur, venture capitalist, and founder of several multi-million dollar businesses, including independent mailbox and shipping stores. Starting her career in business litigation, Lisa transitioned into building companies across various industries, such as real estate, baked goods, and retail. As a passionate advocate for veterans, Lisa serves as a General Partner at The Veteran Fund, a venture capital fund dedicated to investing in veteran-led companies.
In this episode, Lisa breaks down the niche business of independent mailbox and shipping stores, revealing how these ventures provide consistent cash flow and recurring revenue. She shares insights into starting and scaling a store, discussing customer loyalty, operational partnerships, and the importance of community-driven service. Lisa also dives into her journey of developing this business model by observing the UPS franchise limitations, then creating a solution through independent stores.
Tune in now to discover Lisa’s practical advice on establishing and running a high-cash-flow business that serves local communities, plus her strategies for leveraging recurring revenue in niche markets!
TIMESTAMPS
00:41 - Guest intro: Lisa Song-Sutton
05:16 - Discovering the mailbox and shipping business model
08:48 - Setting up independent stores vs. franchises
13:00 - Partnering and hiring for store operations
17:04 - Trends and growth opportunities in shipping retail
21:25 - Supporting veterans through The Veteran Fund
23:08 - The mailbox subscription model and business stability
Connect with the Guest:
Website: https://www.lisasongsutton.com/
Linkedin: https://www.linkedin.com/in/lisasongsutton/
Instagram: https://www.instagram.com/lisasongsutton/?hl=en
Youtube: https://www.youtube.com/channel/UCMaKkzxodHnddcNC923GUxg
X: https://x.com/lisasongsutton?mx=2
Tiktok: https://www.tiktok.com/@lisasongsutton?lang=en
#Entrepreneurship #CashFlowBusiness #VeteranSupport #SmallBusiness #RecurringRevenue
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