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Content provided by Miles Lamont & Joanne Taylor, Miles Lamont, and Joanne Taylor. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Miles Lamont & Joanne Taylor, Miles Lamont, and Joanne Taylor or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ro.player.fm/legal.
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The value of a Customer Data Platform in FinServ

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When? This feed was archived on October 27, 2024 19:08 (3d ago). Last successful fetch was on February 26, 2024 23:52 (8M ago)

Why? Sursă inactivă status. Servele noastre nu au putut să preia o sursă valida de podcast pentru o perioadă îndelungată.

What now? You might be able to find a more up-to-date version using the search function. This series will no longer be checked for updates. If you believe this to be in error, please check if the publisher's feed link below is valid and contact support to request the feed be restored or if you have any other concerns about this.

Manage episode 344154501 series 3405247
Content provided by Miles Lamont & Joanne Taylor, Miles Lamont, and Joanne Taylor. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Miles Lamont & Joanne Taylor, Miles Lamont, and Joanne Taylor or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ro.player.fm/legal.

In an industry historically built on bricks and mortar and personal 1:1 face-to-face moments, we recognise the benefits of the CDP as we continue to evolve our interactions in the digital world. Going beyond one-to-many communications and helping organisations to do as much online as possible in solving problems or providing service upgrades. Beyond moments online, the CDP’s centralised customer profile is also easily accessed by bank managers, consultants, clerks and call-centre agents, allowing for a succinct in-person experience too.Amongst the capabilities, benefits and use-cases, what emerges is a picture of adaptive organisations outperforming their peers, with CDPs as an enabler by providing focus on higher brand awareness, customer retention, revenue growth and bringing back those personalised 1:1 moments at scale in the digital world.

  continue reading

15 episoade

Artwork
iconDistribuie
 

Serii arhivate ("Sursă inactivă" status)

When? This feed was archived on October 27, 2024 19:08 (3d ago). Last successful fetch was on February 26, 2024 23:52 (8M ago)

Why? Sursă inactivă status. Servele noastre nu au putut să preia o sursă valida de podcast pentru o perioadă îndelungată.

What now? You might be able to find a more up-to-date version using the search function. This series will no longer be checked for updates. If you believe this to be in error, please check if the publisher's feed link below is valid and contact support to request the feed be restored or if you have any other concerns about this.

Manage episode 344154501 series 3405247
Content provided by Miles Lamont & Joanne Taylor, Miles Lamont, and Joanne Taylor. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Miles Lamont & Joanne Taylor, Miles Lamont, and Joanne Taylor or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ro.player.fm/legal.

In an industry historically built on bricks and mortar and personal 1:1 face-to-face moments, we recognise the benefits of the CDP as we continue to evolve our interactions in the digital world. Going beyond one-to-many communications and helping organisations to do as much online as possible in solving problems or providing service upgrades. Beyond moments online, the CDP’s centralised customer profile is also easily accessed by bank managers, consultants, clerks and call-centre agents, allowing for a succinct in-person experience too.Amongst the capabilities, benefits and use-cases, what emerges is a picture of adaptive organisations outperforming their peers, with CDPs as an enabler by providing focus on higher brand awareness, customer retention, revenue growth and bringing back those personalised 1:1 moments at scale in the digital world.

  continue reading

15 episoade

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