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AI + AI Authentic Consumer Interactions

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Content provided by Marketing Deep Dives by Denyse and Denyse Drummond-Dunn. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Marketing Deep Dives by Denyse and Denyse Drummond-Dunn or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ro.player.fm/legal.
This episode of DEEP DIVES from DENYSE advocates for a shift in AI consumer service from AI competing with AI to AI collaborating with AI to create more authentic interactions. It proposes ten strategies to achieve this, integrating human empathy and personalisation with AI's efficiency. These strategies include incorporating emotional intelligence, utilising human-AI hybrid teams, and enabling contextual conversations and multi-modal interactions. The ultimate goal is to enhance consumer experience by creating more efficient, personalised, and empathetic interactions while maintaining ethical AI practices. The discussion emphasises the importance of human oversight and continuous improvement through feedback loops.
  continue reading

79 episoade

Artwork
iconDistribuie
 
Manage episode 452797310 series 1270428
Content provided by Marketing Deep Dives by Denyse and Denyse Drummond-Dunn. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Marketing Deep Dives by Denyse and Denyse Drummond-Dunn or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ro.player.fm/legal.
This episode of DEEP DIVES from DENYSE advocates for a shift in AI consumer service from AI competing with AI to AI collaborating with AI to create more authentic interactions. It proposes ten strategies to achieve this, integrating human empathy and personalisation with AI's efficiency. These strategies include incorporating emotional intelligence, utilising human-AI hybrid teams, and enabling contextual conversations and multi-modal interactions. The ultimate goal is to enhance consumer experience by creating more efficient, personalised, and empathetic interactions while maintaining ethical AI practices. The discussion emphasises the importance of human oversight and continuous improvement through feedback loops.
  continue reading

79 episoade

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