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12: How to Build a Successful CX Org with Farzad Khosravi
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Farzad Khosravi immigrated from the Middle East to Kentucky in 2001. He’s founded 3 startups, built CX teams from the ground up, and mentors founders and executives on CX best practices. He is currently the Head of Customer Excellence at FounderNest, and Co-Founder Cicero.ly. In this week's episode we discuss how CX has evolved and what the future of CX looks like.
You can connect with Farzad on LinkedIn and check out FounderNest and Cicero.ly to learn more about them.
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