Nodes of Design#76: ResearchOps by Brigette Metzler

Nodes of Design

Brigette Metzler is the ResearchOps Lead at the Australian government Department of Agriculture, Water, and Environment. From 2017-2020, Brigette led the user research library at Services Australia. Alongside chairing several government communities of practice, she is also the co-chair of the ResearchOps Community, a global community of people discussing ResearchOps — the people, mechanisms, and strategies for scaling research. She also hosts The ResearchOps Podcast, where she does fireside chats, which is wide-ranging but focused on talking about all things ResearchOps.

In this episode, Brigette shared great insights on ResearchOps and its importance; we then spoke on the framework for ResearchOps? And how to get started with it and what are the eight pillars and common components of ResearchOps. Later we discussed how researchers could implement and scale ResearchOps in their companies or institutions. Brigette also shared incredible knowledge on research libraries and knowledge management.

Takeaways- What is ResearchOps, What is the framework of ResearchOps, What are research libraries.

Books Recommended by Brigette Metzler

Pace Layering

The Clock of the Long Now, by Stewart Brand

Research Practice by Gregg Bernstein (has an essay on ResearchOps by me)

Build Better Products by Laura Klein

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This podcast aims to make design education accessible to all. Nodes of Design is a non-profit and self-sponsored initiative by Tejj.