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Ep 339: Customer experience in the last mile
Manage episode 406202082 series 2068608
Content provided by Ian Kerr and Postal Hub Podcast. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Ian Kerr and Postal Hub Podcast or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ro.player.fm/legal.
Rob King, CEO and co-founder at Zedify, discusses customer experience in the last mile, sustainability, greenwashing, and cargo bike delivery.
- Creating better delivery for customers and the environment
- Large vehicles vs small vehicles in urban delivery
- Microhubs in cities
- The last mile as an extension of the online retailer's brand
- Retailers paying more attention to delivery emissions
- Key factors in getting the customer experience right in delivery
- Estimated delivery times and electronic delivery notifications
- The human interaction at the doorstep
- Retailers' concerns about greenwashing in delivery
- Reporting emissions
- Cargo bike delivery trends
- Difficulties in decarbonising delivery
347 episoade
Distribuie
Manage episode 406202082 series 2068608
Content provided by Ian Kerr and Postal Hub Podcast. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Ian Kerr and Postal Hub Podcast or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ro.player.fm/legal.
Rob King, CEO and co-founder at Zedify, discusses customer experience in the last mile, sustainability, greenwashing, and cargo bike delivery.
- Creating better delivery for customers and the environment
- Large vehicles vs small vehicles in urban delivery
- Microhubs in cities
- The last mile as an extension of the online retailer's brand
- Retailers paying more attention to delivery emissions
- Key factors in getting the customer experience right in delivery
- Estimated delivery times and electronic delivery notifications
- The human interaction at the doorstep
- Retailers' concerns about greenwashing in delivery
- Reporting emissions
- Cargo bike delivery trends
- Difficulties in decarbonising delivery
347 episoade
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Similar cu Postal Hub podcast
How do I start an online business? How do I build a brand online? How do I get traffic and attention to my online business? The biggest question is, can I start a business online and replace my current JOB? Welcome to The Rock Your Brand podcast show where we answer ALL of these questions and a ton MORE! Scott Voelker, the host will share with you everything you need to know and help you to build a Future Proof Business that will allow you the ultimate Freedom. Scott shares tips and strategi ...
…
continue reading
It didn’t all change in March 2020. Not really. The UK high street has been in the throes of a gradual revolution for decades. From the rise of ecommerce, to the birth of mobile, social commerce, and a growing emphasis on experience, change has been underway for a while. In fact for many, the pandemic has acted as a wake-up call. Digital transformation was no longer a ‘nice to have’ but a matter of survival. Necessity sparked innovation and customers are enjoying more flexibility and conveni ...
…
continue reading
Outsource Acelerator Podcast, hosted by Derek Gallimore, explores business and outsourcing mastery. Inside-knowledge from the outsourcing capital of the world - Manila, Philippines.
…
continue reading
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…
continue reading
The traditional enterprise go-to-market motion is undergoing a transformational shift. B2B buyers are more sophisticated than ever, and operational efficiency is a key focus for every organization. One key function possesses a unique opportunity to shape the future of revenue generation: enablement. On this podcast, we’re bringing you the secrets, strategies, and tactics that successful enablement leaders are using to drive meaningful impact. The Enablement Edge is the go-to resource for sal ...
…
continue reading
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…
continue reading
The Moneycontrol Podcast is your daily source of business news, investment analysis and advice on stocks and the markets. Tune in to broaden your horizons with podcasts by journalists, experts and analysts giving you a head-start in the investment game.
…
continue reading
The Village Global podcast takes you inside the world of venture capital and technology, featuring enlightening interviews with entrepreneurs, investors and tech industry leaders. Learn more at www.villageglobal.vc.
…
continue reading
Custom Manufacturing Industry podcast is an entrepreneurship and motivational podcast on all platforms, hosted by Aaron Clippinger. Being CEO of multiple companies including the signage industry and the software industry, Aaron has over 20 years of consulting and business management. His software has grown internationally and with over a billion dollars annually going through the software. Using his Accounting degree, Aaron will be talking about his organizational ways to get things done. Hi ...
…
continue reading
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continue reading
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