Design Matters with Debbie Millman is one of the world’s very first podcasts. Broadcasting independently for over 15 years, the show is about how incredibly creative people design the arc of their lives. Hosted on Acast. See acast.com/privacy for more information.
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S2 Ep2: Jim Kalbach - Jobs To Be Done
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Manage episode 268785322 series 2772205
Content provided by Audioboom and Power of Ten with Andy Polaine. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Audioboom and Power of Ten with Andy Polaine or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ro.player.fm/legal.
In the Power of Ten podcast, Andy Polaine talks to guests from a broad range of disciplines about the intersection of design, technology, psychology, organisations, culture and society. The show looks at how design operates at many levels and in many forms, from thoughtful detail through organisational transformation to the changes in society and the world.
My guest in this episode is Jim Kalbach, an author, speaker, and instructor in design, customer experience, and strategy. Jim has worked with many large companies and is currently Head of Customer Experience at MURAL, the leading online whiteboard. He is the author of Designing Web Navigation, Mapping Experiences and, most recently, the Jobs to be Done playbook.
Show Links
My guest in this episode is Jim Kalbach, an author, speaker, and instructor in design, customer experience, and strategy. Jim has worked with many large companies and is currently Head of Customer Experience at MURAL, the leading online whiteboard. He is the author of Designing Web Navigation, Mapping Experiences and, most recently, the Jobs to be Done playbook.
Show Links
- Jim’s website, Experiencing Information
- Jim Kalbach on LinkedIn
- Jim on Twitter
- The Jobs to be Done playbook
- Designing Web Navigation
- Mapping Experiences
- MURAL
45 episoade
MP3•Pagina episodului
Manage episode 268785322 series 2772205
Content provided by Audioboom and Power of Ten with Andy Polaine. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Audioboom and Power of Ten with Andy Polaine or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ro.player.fm/legal.
In the Power of Ten podcast, Andy Polaine talks to guests from a broad range of disciplines about the intersection of design, technology, psychology, organisations, culture and society. The show looks at how design operates at many levels and in many forms, from thoughtful detail through organisational transformation to the changes in society and the world.
My guest in this episode is Jim Kalbach, an author, speaker, and instructor in design, customer experience, and strategy. Jim has worked with many large companies and is currently Head of Customer Experience at MURAL, the leading online whiteboard. He is the author of Designing Web Navigation, Mapping Experiences and, most recently, the Jobs to be Done playbook.
Show Links
My guest in this episode is Jim Kalbach, an author, speaker, and instructor in design, customer experience, and strategy. Jim has worked with many large companies and is currently Head of Customer Experience at MURAL, the leading online whiteboard. He is the author of Designing Web Navigation, Mapping Experiences and, most recently, the Jobs to be Done playbook.
Show Links
- Jim’s website, Experiencing Information
- Jim Kalbach on LinkedIn
- Jim on Twitter
- The Jobs to be Done playbook
- Designing Web Navigation
- Mapping Experiences
- MURAL
45 episoade
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