Chris Gehlen On Service & Technical Response Center Prinergy Tech Talk Series podcast

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Chris Gehlen on Service & Technical Response Center

7y ago 14:31

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A Podcast Interview with Chris Gehlen, Manager of the Unified Workflow Solutions team in the Kodak Technical Response Center. In this Podcast Chris covers several topics, including: • The tiered structure and collaborative organization that exists within the Kodak Technical Response Center to service our Prinergy customers • Two ways that customers can engage with the Kodak Technical Response Center and why submitting a request via Partner Place is a preferred method • The most common Prinergy issues or problems that our customers experience that drive them to engage the Kodak Technical Response Center • Proactive actions and preventive measures that customers can take to accelerate troubleshooting efforts

13 episoade

#Product Management #Prinergy Tech Talk Series #Podcasting Education