))
Offering Delight in Margin Enhancing Ways
Manage episode 352874721 series 3438730
Content provided by Product Rebels. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Product Rebels or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ro.player.fm/legal.
Vidya and Heather interview Gib Biddle, writer, speaker, and former VP of Product at Netflix.
They discuss the importance of standing up for customers, and how his innovative work has evolved over time. Gib shares the importance of how to delight customers in hard-to-copy, margin-enhancing ways.
44 episoade
Distribuie
