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The Power to Defuse: Tips for Conflict Resolution on Project Teams

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Manage episode 439292369 series 2872798
Content provided by Project Management Institute. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Project Management Institute or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ro.player.fm/legal.

Conflict can occur on any project. And project professionals should know how to defuse it. Guests share tips for resolving conflicts on projects, how these strategies shift depending on the source, the must-have skills for effective conflict resolution and how project professionals can strengthen their conflict resolution capabilities.
Key themes
[01:06] Why conflict management is a must for successful project delivery
[04:43] Strategies to manage—and resolve—conflicts resolution on projects
[12:39] Why you should change up your strategies depending on who is in conflict
[15:55] Ways project professionals can boost their conflict resolution skills
[21:51] Resolving a conflict with active listening, increased transparency and consistent communication
[27:55] Conflict management strategies for in-person vs. remote team members
[29:54] Lessons learned: Understand different perspectives and listen with empathy

  continue reading

174 episoade

Artwork
iconDistribuie
 
Manage episode 439292369 series 2872798
Content provided by Project Management Institute. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Project Management Institute or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ro.player.fm/legal.

Conflict can occur on any project. And project professionals should know how to defuse it. Guests share tips for resolving conflicts on projects, how these strategies shift depending on the source, the must-have skills for effective conflict resolution and how project professionals can strengthen their conflict resolution capabilities.
Key themes
[01:06] Why conflict management is a must for successful project delivery
[04:43] Strategies to manage—and resolve—conflicts resolution on projects
[12:39] Why you should change up your strategies depending on who is in conflict
[15:55] Ways project professionals can boost their conflict resolution skills
[21:51] Resolving a conflict with active listening, increased transparency and consistent communication
[27:55] Conflict management strategies for in-person vs. remote team members
[29:54] Lessons learned: Understand different perspectives and listen with empathy

  continue reading

174 episoade

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