))
EP19 - The Job Is Not Done Until
Manage episode 179334163 series 1163493
Content provided by Prometheus LayerEight. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Prometheus LayerEight or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ro.player.fm/legal.
In this episode we Talk about the consequences of not filling in time and notes in tickets. Talk about management consequences like that you cannot staff correctly, cannot figure out where staff needs training, when asked if IT needs more staff we wouldn't know, don't know what is taking IT the most time to support, you have to fire someone because you can't show why we need them, etc.
…
continue reading
19 episoade
Distribuie
