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Do You Invest In Your Clients?
Manage episode 176755668 series 1171105
Content provided by REI 360. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by REI 360 or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ro.player.fm/legal.
What are you doing to invest in your current clients? Did you know that it costs more money to acquire a new client than it does to retain a current client? Chris and Jason are going through some ways to cultivate relationships with clients you already have to keep them as happy clients who will not only come back to you, but recommend your business to others. Watch for their tips and to learn exactly why you should spend more time focusing on client retention, rather than client acquisition.
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19 episoade
Distribuie
Manage episode 176755668 series 1171105
Content provided by REI 360. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by REI 360 or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ro.player.fm/legal.
What are you doing to invest in your current clients? Did you know that it costs more money to acquire a new client than it does to retain a current client? Chris and Jason are going through some ways to cultivate relationships with clients you already have to keep them as happy clients who will not only come back to you, but recommend your business to others. Watch for their tips and to learn exactly why you should spend more time focusing on client retention, rather than client acquisition.
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continue reading
19 episoade
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It didn’t all change in March 2020. Not really. The UK high street has been in the throes of a gradual revolution for decades. From the rise of ecommerce, to the birth of mobile, social commerce, and a growing emphasis on experience, change has been underway for a while. In fact for many, the pandemic has acted as a wake-up call. Digital transformation was no longer a ‘nice to have’ but a matter of survival. Necessity sparked innovation and customers are enjoying more flexibility and conveni ...
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