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Amie Weizer | RevOps | The Frameworks for Scalable RevOps
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In this episode of the RevAmp podcast, Mark Lerner interviews Amie Weizer, the Director of Operational Excellence at LMS365. They discuss topics related to scalability and frameworks for growth.
** Amie shares her background and journey, starting in sales and then moving into account management and customer-facing roles. She emphasizes the importance of understanding the customer journey and ensuring a seamless experience across all touchpoints.
*** Amie also talks about the challenges and opportunities of revenue operations and the need for alignment with the C-suite. She highlights the importance of involving people in the change process and empowering them to make decisions.
** Amie shares her insights on capacity planning and resource management, emphasizing the need to understand the role and outcomes before determining headcount. She also discusses the concept of "Gemba Walk" and the importance of directness and mindset leadership in driving success.
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