))
The Power of Empathy in Leading Change | Pooja Gupta
Manage episode 436663289 series 92756
Content provided by Vasco Duarte, Agile Coach, Certified Scrum Master, and Certified Product Owner. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Vasco Duarte, Agile Coach, Certified Scrum Master, and Certified Product Owner or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ro.player.fm/legal.
Pooja Gupta: The Power of Empathy in Leading Change
…
continue reading
Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.
In this episode, Pooja talks about the often-overlooked aspect of leading change: communication. She discusses how the real challenge in change management isn’t the change itself but how it’s communicated. By sharing a story of how two companies handled layoffs differently, Pooja illustrates the importance of empathy in communication. She provides actionable tips, including the need to normalize change, allow people to express their fears, and use models like SCARF to guide the change process. How can we better support our teams through change by focusing on empathetic communication?
[IMAGE HERE] As Scrum Master we work with change continuously! Do you have your own change framework that provides the guidance, and queues you need when working with change? The Lean Change Management framework is a fully defined, lean-startup inspired change framework that can be used as the backbone of any change process! You can buy Lean Change Management the book at Amazon. Also available in French, Spanish, German and Portuguese.
About Pooja Gupta
Pooja is an Agile Coach at Visma Solutions and Agile Community Lead for Visma Group. With a passion for "limitless learning" and "selfless teaching," she brings empathy and a people-centric approach to her work and everyday life. Based in Helsinki for 9 years, she finds balance through yoga, meditation, and family life.
You can link with Pooja Gupta on LinkedIn.
201 episoade
Distribuie
