))
Inspections and processes to lift your property management game with Vlad Muhin
Manage episode 430312203 series 3326096
Content provided by Kylie Walker. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Kylie Walker or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ro.player.fm/legal.
From handling tenant complaints and managing maintenance issues to ensuring timely rent collection and staying on top of the evolving and changing regulations, property managers juggle a variety of responsibilities that can easily spiral out of control. But what if you could turn that chaos into order and elevate your property management game? Well, today we're focusing on inspections and processes to lift your property management game, a critical area that can really make all the difference.
In this episode I chat with Vlad who has a wealth of knowledge and is part of the Grey Lynn Property Management team and oversees the successful management of investment portfolios. With proven results across all aspects of property management, both landlords and tenants appreciate Vlad's professional and effective service.
“I'm a strong believer that our inspections set the tone for the service our clients will be receiving not just for them, but for ourselves. For tenants for our landlords for our contractors because I guess the inspections are there to protect the landlord but at the same time are there to protect the tenant” - Vlad Muhin
We explore:
- Vlad’s transition from hotel to property management and his belief on how people
that come from the hotel industry can make great property managers due to hotel
training being based on systems
- The essential systems for consistency and to help provide excellent service and client
satisfaction in property management
- How the role of checklists and set processes that your team are trained in can help
you to deliver quality service
- How inspections can become a point of difference for your business and how they
set the tone for the service clients will be receiving
- Why systematic checks and monthly audits on processes help maintain business
efficiency
- How systems help your team have their own responsibility for their roles which then
helps build a holistic buisness
- How to overcome challenges in system implementation and set up systems by
knowing the business inside and out
Connect with Vlad Muhin
https://www.barfoot.co.nz/our-people/v.muhin
Kylie’s Resources
Property Management Growth School:
https://courses.thatpropertymum.com.au/TPM-BDMSchool
Digital Marketing School: https://courses.thatpropertymum.com.au/digitalschool
That Property Mum Courses: https://www.thatpropertymum.com.au/courses/
The PM Accelerate Membership: https://courses.thatpropertymum.com.au/accelerate
Book a Strategy Call with Kylie: https://calendly.com/kylie-tpm/coaching-call
The Tarsi Way - https://thetarsiway.com)
Kolmeo: https://kolmeo.com/
Connect with Kylie:
Instagram - https://www.instagram.com/thatpropert...
Website - https://www.thatpropertymum.com.au/
Facebook - https://web.facebook.com/thatpropertymum
Facebook Group - https://web.facebook.com/groups/prope...
Pinterest - https://www.pinterest.com/kyliewalker/
LinkedIn - https://www.linkedin.com/in/kylie-wal...
YouTube - / @thatpropertymum
Flussos - https://flussos.com/
Validum Institute Real Estate Training - https://www.validum.edu.au/
135 episoade
Distribuie
