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40 - The Four Pillars of a Winning Team with Patti Mara
Manage episode 377533420 series 3410761
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Your host, Arthur Yon, talks with Patti Mara. Patti Mara is the principal trainer and the author of the book UpSolutions: Turning Your Team Into Heroes and Customers Into Raving Fans. Patti has worked with hundreds of independent pharmacies to reposition them for success and dramatically increase their customer loyalty, team engagement, and profitability.
The results are a clear market message, a highly motivated team, and repeat customers. Team members become brand ambassadors for the company and heroes to customers.
To learn more about Patti's work, click HERE and HERE.
To learn more about Patti's book, click HERE.
Think you'd be a great guest on the show? Apply HERE.
Want to learn more about Arthur's work at NEST Protection Plan? Check out his website at https://nestpp.com/.
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