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Remote and Offshore Talent: Fueling Franchise Success and Operation Transformation
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Tom Spadea is a seasoned professional in the franchising industry with over two decades of experience under his belt. His journey didn't begin in the legal realm; instead, Tom found his footing in franchise sales, playing a pivotal role in scaling prominent brands like Rita's Italian Ice.
His leadership proved instrumental as he led the charge in expanding the brand from just over 300 units to a staggering 500 units, showcasing his acumen in the growth and development of franchises.
In this episode, Tom shares his extensive experience in the franchising world and discusses how integrating global talent can be a strategic move for franchise organizations. He emphasizes the importance of being intentional and fostering a relationship-driven approach with offshore and remote team members to drive loyalty and efficiency within the organization.
The episode also explores the impact of global talent on the domestic team, the cultural aspects of blending international teams, and the tools and practices that have been effective in managing remote global experiences. If you're a business leader or entrepreneur in the franchising industry, this episode is a must-listen as it offers valuable insights into the evolving landscape of franchising and the untapped potential of global talent.
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