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25. Bridging Vision and Operations with RJ Redden of Black Belt Bots
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SUMMARY:
In this inspiring episode of The Ops Experts Club Podcast, hosts Savannah and Terryn dive into the fascinating world of chatbots and AI with RJ Redden, the mastermind behind Black Belt Bots. RJ shares her journey from a young first grader helping kindergartners learn to skate to becoming a renowned expert in leveraging technology to create epic client experiences.
RJ's passion for awakening people to the potential within their grasp shines through as she discusses her early love for connecting people to their dreams and the power of technology. She recounts her first encounter with chatbots, her excitement about AI, and how she combines these tools to help clients create personalized and engaging experiences.
RJ's storytelling takes us on a journey from her childhood, painting a vivid picture of her unique upbringing in a unicorn-painted school bus, to her present-day role as a bridge between visionaries and technical experts. She emphasizes the importance of using imagination and creativity to solve problems and make clients' lives better.
Listeners will gain valuable insights into how RJ approaches her work, the importance of staying curious, and the joy of making technology accessible to everyone. This episode is a must-listen for anyone interested in the intersection of operations, technology, and visionary thinking.
Key Topics Covered:
- RJ's early experiences inspiring and teaching others
- The transformative power of chatbots and AI in marketing and client engagement
- The journey of starting Black Belt Bots and creating impactful solutions
- RJ's unique childhood adventure living in a unicorn-painted school bus
- The importance of being a bridge between visionaries and technical experts
- Overcoming the hurdles of perfectionism in software development
- The role of imagination and creativity in problem-solving
- Making technology accessible and user-friendly for clients
Minute by Minute:
0:00 RJ, a weird niche genius with computers
4:05 But how did she get there?
7:56 Another tool to learn or something to push us forward
9:43 RJ’s first chatbot
15:28 A super hero origin story
22:20 Letting go of the perfectionism of development
23:49 To be the bridge of vision and operations
26:25 Serve and invite
27:12 A message for the beginning bot builder
29 episoade
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