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The Lone Wolf Fight: Challenges of Solo Fraud Fighters with Frank McKenna
Manage episode 418347310 series 3571691
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In this episode of Banking, host Hailey Windham sits down with fraud fighting legend Frank McKenna. Together, they submerge into the daunting world of lone wolf fraud fighters.
Frank shares his eye-opening experiences uncovering massive investment bank fraud that contributed to the mortgage meltdown, revealing the critical need for industry support for fraud experts. Hailey adds her own riveting insights as a former fraud leader, discussing the emotional and technical challenges of managing large financial responsibilities and the impact on employee incentives and customer trust. Together, they explore the vital role of fraud analysts in protecting society, the power of data-driven decisions, and how proper resources and recognition can empower fraud fighters.
Don't miss this powerful discussion on the highs and lows of combating fraud alone and the essential changes needed within the banking industry to support these crucial roles.
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Connect with Frank McKenna: https://www.linkedin.com/in/frankmckenna/
About Hailey Windham:
As a 2023 CU Rockstar Recipient, Hailey Windham, CFCS (Certified Financial Crimes Specialist) demonstrated unbounding passion for educating her community, organization and credit union membership on scams in the market and best practices to avoid them. She has implemented several programs within her previous organizations that aim at holistically learning about how to prevent and detect fraud targeted at membership and employees.
Windham’s initiatives to build strong relationships and partnerships throughout the credit union community and industry experts have led to countless success stories. Her applied knowledge of payments system programs combined with her experience in fraud investigations offers practical concepts that are transferable, no matter the organization’s size.
Connect with Hailey on LinkedIn: https://www.linkedin.com/in/hailey-windham/
Banking on Fraudology is part of the Fraudology Podcast Network.
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