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How to Fire a Client and Why It Can Be The Best Thing For Everyone Involved 😳
Manage episode 436878474 series 3551009
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In this episode, host Jay Schwedelson discusses when and how to fire a client with Stephanie Love.
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Best Moments:
(01:25) Is it okay to fire a client? When should you fire a client?
(02:52) Signs to look for when firing a client: nightmare clients vs. misaligned vision
(04:36) Importance of firing rude clients to maintain team morale
(06:28) How to actually fire a client: have a direct conversation and document everything
(07:17) Dealing with potential negative reviews after firing a client
(08:35) Try to salvage the relationship first before terminating, if possible
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