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Content provided by Ashley Graizevsky and Seth Adler. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Ashley Graizevsky and Seth Adler or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ro.player.fm/legal.
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The Executive Series: The World’s Best GBS With Dr. Turan Sahin, CEO, Allianz Services
Manage episode 413013124 series 1437045
Content provided by Ashley Graizevsky and Seth Adler. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Ashley Graizevsky and Seth Adler or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ro.player.fm/legal.
Last month, at SSON’s flagship event in Orlando, Allianz Services received the award for the World’s Best GBS. The award, which is hosted by SSON Research & Analytics, aims to identify a Global Business Services that represents "the world's best" based on contributing core value to the business in terms of cash, impact on working capital, margin and market growth. This shifts the focus from transactional efficiency, which defined shared services in the past, to supporting business success in a far more strategic way.
In this conversation, we discuss with Turan, Allianz’s transformation in the space of process mining, customer experience and talent development, that led to them winning this award. We also get a sneak peek into the keynote presentation Turan delivered onsite in Orlando, “Redefining GBS in the Next 10 Years.” If you enjoy the podcast please do sign up for our webinar on the World’s Best GBS 2024: Winner Spotlight & Interview
110 episoade
Distribuie
Manage episode 413013124 series 1437045
Content provided by Ashley Graizevsky and Seth Adler. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Ashley Graizevsky and Seth Adler or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ro.player.fm/legal.
Last month, at SSON’s flagship event in Orlando, Allianz Services received the award for the World’s Best GBS. The award, which is hosted by SSON Research & Analytics, aims to identify a Global Business Services that represents "the world's best" based on contributing core value to the business in terms of cash, impact on working capital, margin and market growth. This shifts the focus from transactional efficiency, which defined shared services in the past, to supporting business success in a far more strategic way.
In this conversation, we discuss with Turan, Allianz’s transformation in the space of process mining, customer experience and talent development, that led to them winning this award. We also get a sneak peek into the keynote presentation Turan delivered onsite in Orlando, “Redefining GBS in the Next 10 Years.” If you enjoy the podcast please do sign up for our webinar on the World’s Best GBS 2024: Winner Spotlight & Interview
110 episoade
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Similar cu SSONext
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