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Content provided by Jeff Akin. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Jeff Akin or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ro.player.fm/legal.
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075: ENT: Canamar
Manage episode 358527406 series 2905784
Content provided by Jeff Akin. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Jeff Akin or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ro.player.fm/legal.
On this episode, Jeff Akin reviews Star Trek Enterprise, Canamar (Season 2, Episode 17). He will examine the leadership approaches of Captain Archer and the Enolian Official.
Customer Service, excellent customer service, is so critical to the success of any venture. In this episode, the Enolian Official provides an amazing example, making him the "Nordstrom" of port officials!
Articles referenced in the episode:
Salesforce Blog on Customer Service
Join The Mailing List
https://1c819b-14b8.icpage.net/performance-review
Starfleet Leadership Academy Online Store: www.starfleetleadership.academy/store
Starfleet Leadership Academy Consulting
https://www.starfleetleadership.academy/p/consulting/
Follow the Academy and connect through:
Website: https://www.starfleetleadership.academy/
Twitter: https://twitter.com/SFLApodcast
Instagram: https://www.instagram.com/jefftakin/
YouTube: https://www.youtube.com/channel/UCebdT7xtm2237q0f857BBuw
Got friends who are fans of Star Trek or interested in topics on leadership? Don't forget to share the podcast!
Support the Starfleet Leadership Academy Podcast on: https://patreon.com/sfla
And if you visit the episode page at https://www.starfleetleadership.academy/, you'll find a transcript of this episode.
The Starfleet Leadership Academy is a proud member of the ElectraCast Media Best Business Network.
Learn more about your ad choices. Visit megaphone.fm/adchoices
100 episoade
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Manage episode 358527406 series 2905784
Content provided by Jeff Akin. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Jeff Akin or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ro.player.fm/legal.
On this episode, Jeff Akin reviews Star Trek Enterprise, Canamar (Season 2, Episode 17). He will examine the leadership approaches of Captain Archer and the Enolian Official.
Customer Service, excellent customer service, is so critical to the success of any venture. In this episode, the Enolian Official provides an amazing example, making him the "Nordstrom" of port officials!
Articles referenced in the episode:
Salesforce Blog on Customer Service
Join The Mailing List
https://1c819b-14b8.icpage.net/performance-review
Starfleet Leadership Academy Online Store: www.starfleetleadership.academy/store
Starfleet Leadership Academy Consulting
https://www.starfleetleadership.academy/p/consulting/
Follow the Academy and connect through:
Website: https://www.starfleetleadership.academy/
Twitter: https://twitter.com/SFLApodcast
Instagram: https://www.instagram.com/jefftakin/
YouTube: https://www.youtube.com/channel/UCebdT7xtm2237q0f857BBuw
Got friends who are fans of Star Trek or interested in topics on leadership? Don't forget to share the podcast!
Support the Starfleet Leadership Academy Podcast on: https://patreon.com/sfla
And if you visit the episode page at https://www.starfleetleadership.academy/, you'll find a transcript of this episode.
The Starfleet Leadership Academy is a proud member of the ElectraCast Media Best Business Network.
Learn more about your ad choices. Visit megaphone.fm/adchoices
100 episoade
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Similar cu Starfleet Leadership Academy - Leadership Through Star Trek
Outsource Acelerator Podcast, hosted by Derek Gallimore, explores business and outsourcing mastery. Inside-knowledge from the outsourcing capital of the world - Manila, Philippines.
…
continue reading
The Village Global podcast takes you inside the world of venture capital and technology, featuring enlightening interviews with entrepreneurs, investors and tech industry leaders. Learn more at www.villageglobal.vc.
…
continue reading
Rachel Cooke is your guide to leadership and communication, helping you craft a workplace environment you can feel good about. She’ll share tips to help you balance your work and personal life, effectively invest your time, and be mindful about where you’re devoting your energy. Let Rachel help you navigate your path to success—however you define it.
…
continue reading
Evan Davis hosts the business conversation show with insights from the people at the top.
…
continue reading
Wharton faculty and industry leaders discuss their latest research, books, and relevant business topics. Hosted on Acast. See acast.com/privacy for more information.
…
continue reading
Each week, Another Bite breaks down the latest and greatest pitches from Shark Tank. It's practical business advice delivered in a fun way. All the substance of an HBR article, but fun. Hosted by Jorie Munroe, Ariel Boswell, and Jon Dick.
…
continue reading
Welcome to the What’s Next! Podcast. I’ve met so many brilliant people as I traveled the globe and have had some fascinating conversations that I’ve wished had been recorded so I could share them with you - this podcast was a way for me to recreate those moments and let you in on some fantastic insights. My current conversations center around one objective: what's next for companies and individuals as they look to innovate and grow. I hope these conversations inspire you as much as they have ...
…
continue reading
Radio Advisory is your weekly download on how to untangle healthcare's most pressing challenges, powered by 40 years of Advisory Board research. Whether it's workforce shortages, industry disruptors, or health equity strategy, we're here to help. Our hosts and seasoned researchers talk with industry experts to equip you with knowledge to confront today’s unanswered questions in healthcare. New episodes drop every Tuesday. | www.advisory.com
…
continue reading
In the 1980s, there were only 63 Black films by, for, or about Black Americans. But in the 1990s, that number quadrupled, with 220 Black films making their way to cinema screens nationwide. What sparked this “Black New Wave?” Who blazed this path for contemporaries like Ava DuVernay, Kasi Lemmons and Jordan Peele? And how did these films transform American culture as a whole? Presenting The Class of 1989, a new limited-run series from pop culture critics Len Webb and Vincent Williams, hosts ...
…
continue reading
You spend a quarter of your life at work. You should enjoy it! Organizational psychologist Adam Grant takes you inside the minds of some of the world’s most unusual professionals to discover the keys to a better work life. From learning how to love your rivals to harnessing the power of frustration, one thing’s for sure: You’ll never see your job the same way again. Produced in partnership with Transmitter Media.
…
continue reading
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