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101 | Why A Customer Journey Map Is Essential for Serving with Excellence

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Content provided by Chichi Ukomadu - Christian Business Coach, Implementation Coach, Accountability Coach, Chichi Ukomadu - Christian Business Coach, Implementation Coach, and Accountability Coach. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Chichi Ukomadu - Christian Business Coach, Implementation Coach, Accountability Coach, Chichi Ukomadu - Christian Business Coach, Implementation Coach, and Accountability Coach or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ro.player.fm/legal.

Hey Friend,

In this episode, we’re diving into something that will transform how you show up for your clients—Customer Journey Mapping!

Think of it like Google Maps but for your business. It helps you see exactly where your customers are coming from, what roadblocks they hit, and how you can make their experience smooth and stress-free. We’ll break down:

  • What a Customer Journey Map is (and Why it’s a Game-changer)
  • The 3 key components you need to map out (Customer Persona, Journey Stages, and Touchpoints)
  • How to spot and fix friction points so your clients keep coming back for more
  • Actionable steps to start mapping your customer journey today!

By the end of this episode, you’ll have a clear plan to serve your clients better, create a seamless experience, and make your business stand out. Grab your notebook (or open Miro if you’re fancy), and let’s get to work!

🎧 Tune in now!

.

Next Steps

Apply for the "Launch in 30 Days" mentorship coaching program to help you achieve one business goal in 30 days. Only 12 spots are available!

Visit launchinthirtydays.com to apply now.

  continue reading

142 episoade

Artwork
iconDistribuie
 
Manage episode 465142323 series 3431620
Content provided by Chichi Ukomadu - Christian Business Coach, Implementation Coach, Accountability Coach, Chichi Ukomadu - Christian Business Coach, Implementation Coach, and Accountability Coach. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Chichi Ukomadu - Christian Business Coach, Implementation Coach, Accountability Coach, Chichi Ukomadu - Christian Business Coach, Implementation Coach, and Accountability Coach or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ro.player.fm/legal.

Hey Friend,

In this episode, we’re diving into something that will transform how you show up for your clients—Customer Journey Mapping!

Think of it like Google Maps but for your business. It helps you see exactly where your customers are coming from, what roadblocks they hit, and how you can make their experience smooth and stress-free. We’ll break down:

  • What a Customer Journey Map is (and Why it’s a Game-changer)
  • The 3 key components you need to map out (Customer Persona, Journey Stages, and Touchpoints)
  • How to spot and fix friction points so your clients keep coming back for more
  • Actionable steps to start mapping your customer journey today!

By the end of this episode, you’ll have a clear plan to serve your clients better, create a seamless experience, and make your business stand out. Grab your notebook (or open Miro if you’re fancy), and let’s get to work!

🎧 Tune in now!

.

Next Steps

Apply for the "Launch in 30 Days" mentorship coaching program to help you achieve one business goal in 30 days. Only 12 spots are available!

Visit launchinthirtydays.com to apply now.

  continue reading

142 episoade

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