Africa-focused technology, digital and innovation ecosystem insight and commentary.
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Ep 106, Irene Lefton, Customer Success from the Customer's Perspective
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Manage episode 303524931 series 1313386
Content provided by Transforming Experiences in Customer Success and Kristen Hayer. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Transforming Experiences in Customer Success and Kristen Hayer or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ro.player.fm/legal.
Join Kristen Hayer in conversation with Irene Lefton, Customer Success Advocate and Author as they talk about what customers want from customer success teams, what works, what doesn’t work, and how to best position your CS team for a successful partnership.
…
continue reading
112 episoade
MP3•Pagina episodului
Manage episode 303524931 series 1313386
Content provided by Transforming Experiences in Customer Success and Kristen Hayer. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Transforming Experiences in Customer Success and Kristen Hayer or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ro.player.fm/legal.
Join Kristen Hayer in conversation with Irene Lefton, Customer Success Advocate and Author as they talk about what customers want from customer success teams, what works, what doesn’t work, and how to best position your CS team for a successful partnership.
…
continue reading
112 episoade
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