Africa-focused technology, digital and innovation ecosystem insight and commentary.
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Ep 88, Sunil Joseph, Professional Services or Customer Success?
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Manage episode 276473157 series 1313386
Content provided by Transforming Experiences in Customer Success and Kristen Hayer. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Transforming Experiences in Customer Success and Kristen Hayer or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ro.player.fm/legal.
Join Kristen Hayer in conversation with Sunil Joseph, VP of Customer Success at Avanoo as we discuss how professional services are different from customer success, and how to make a shift from a professional services approach to a customer success approach if that is right for your company.
…
continue reading
112 episoade
MP3•Pagina episodului
Manage episode 276473157 series 1313386
Content provided by Transforming Experiences in Customer Success and Kristen Hayer. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Transforming Experiences in Customer Success and Kristen Hayer or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ro.player.fm/legal.
Join Kristen Hayer in conversation with Sunil Joseph, VP of Customer Success at Avanoo as we discuss how professional services are different from customer success, and how to make a shift from a professional services approach to a customer success approach if that is right for your company.
…
continue reading
112 episoade
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