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Episode 17: How to help an airport soar
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Content provided by Studio C70 and Committee of Seventy. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Studio C70 and Committee of Seventy or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ro.player.fm/legal.
Everybody complains about their local airport, but the Committee of Seventy decided to do something about it. The good government group recruited a team of 18 wicked-smart Philadelphians to help Philadelphia International Airport tackle some of its customer service issues. In this episode, we review this adventure in civic consulting, which was called "The Franklin Challenge: Project Runway." Two of the volunteer consultants, Lauren Hughes of the Arden Theatre and Stefan Frank of the Wharton School, talk about the experience and the ideas for improving PHL that emerged from it.
…
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53 episoade
MP3•Pagina episodului
Manage episode 187585003 series 1330704
Content provided by Studio C70 and Committee of Seventy. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Studio C70 and Committee of Seventy or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ro.player.fm/legal.
Everybody complains about their local airport, but the Committee of Seventy decided to do something about it. The good government group recruited a team of 18 wicked-smart Philadelphians to help Philadelphia International Airport tackle some of its customer service issues. In this episode, we review this adventure in civic consulting, which was called "The Franklin Challenge: Project Runway." Two of the volunteer consultants, Lauren Hughes of the Arden Theatre and Stefan Frank of the Wharton School, talk about the experience and the ideas for improving PHL that emerged from it.
…
continue reading
53 episoade
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