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TALKIN' PAINT PODCAST | SEASON 2 - EPISODE #17 - How We Charge More For PPF - Guest w/ Robert Winters Phenomenal Detailing, NC

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Manage episode 402531748 series 3533939
Content provided by Gabe Fletcher. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Gabe Fletcher or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ro.player.fm/legal.

On todays episode of Talkin' Paint - Gabe hosts Robert Winters of Ceramic Pro Raleigh where they discuss Robert's moves in building a successful detailing business. Robert shares that he started alone, mobile detailing, and gradually expanded to owning a shop space and eventually being in a 4,000 square feet facility. He now looks forward to expanding to a bigger shop. Robert highlights how investing in a professional image and delivering an unmatched customer experience helped sell high-end packages. Robert also emphasizes how using a software, Urable and working with Detailing Growth, made his operations more efficient. He adds the importance of having a transparent relationship with clients to gain trust.

00:00 Introduction and Personal Journey

00:38 Interview with Robert Winters

01:57 The Growth of Phenomenal Detailing

04:17 The Challenges and Successes of Expansion

07:34 The Importance of Customer Experience

08:24 Learning from Mistakes and Challenges

10:28 Dealing with Unhappy Customers

14:34 The Importance of Inspection and Documentation

15:46 The Importance of Vehicle Inspections

17:49 The Value of Professionalism and Customer Service

20:31 The Power of Trust in Business Transactions

20:57 Delivering Value to Clients

25:28 The Art of Upselling

27:39 Building a Professional Image

30:50 Balancing Work and Family Life

31:21 Conclusion and Final Thoughts

Visit us Online @ https://detailinggrowth.com

Get Your Free Marketing Guide: https://marketingguide.detailinggrowth.com

Join our Free Facebook Group - https://www.facebook.com/groups/detailinggrowth

Tiktok: https://tiktok.com/@detailinggrowth

Facebook: https://facebook.com/detailingbusinessgrowth

Youtube: https://youtube.com/@detailinggrowth

Instagram: https://instagram.com/detailinggrowth

  continue reading

26 episoade

Artwork
iconDistribuie
 
Manage episode 402531748 series 3533939
Content provided by Gabe Fletcher. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Gabe Fletcher or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ro.player.fm/legal.

On todays episode of Talkin' Paint - Gabe hosts Robert Winters of Ceramic Pro Raleigh where they discuss Robert's moves in building a successful detailing business. Robert shares that he started alone, mobile detailing, and gradually expanded to owning a shop space and eventually being in a 4,000 square feet facility. He now looks forward to expanding to a bigger shop. Robert highlights how investing in a professional image and delivering an unmatched customer experience helped sell high-end packages. Robert also emphasizes how using a software, Urable and working with Detailing Growth, made his operations more efficient. He adds the importance of having a transparent relationship with clients to gain trust.

00:00 Introduction and Personal Journey

00:38 Interview with Robert Winters

01:57 The Growth of Phenomenal Detailing

04:17 The Challenges and Successes of Expansion

07:34 The Importance of Customer Experience

08:24 Learning from Mistakes and Challenges

10:28 Dealing with Unhappy Customers

14:34 The Importance of Inspection and Documentation

15:46 The Importance of Vehicle Inspections

17:49 The Value of Professionalism and Customer Service

20:31 The Power of Trust in Business Transactions

20:57 Delivering Value to Clients

25:28 The Art of Upselling

27:39 Building a Professional Image

30:50 Balancing Work and Family Life

31:21 Conclusion and Final Thoughts

Visit us Online @ https://detailinggrowth.com

Get Your Free Marketing Guide: https://marketingguide.detailinggrowth.com

Join our Free Facebook Group - https://www.facebook.com/groups/detailinggrowth

Tiktok: https://tiktok.com/@detailinggrowth

Facebook: https://facebook.com/detailingbusinessgrowth

Youtube: https://youtube.com/@detailinggrowth

Instagram: https://instagram.com/detailinggrowth

  continue reading

26 episoade

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