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Voice Isn’t Dead – How AI is Changing The Call Tech Game
Manage episode 269921538 series 2579195
Content provided by Tech On Reg Podcast. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Tech On Reg Podcast or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ro.player.fm/legal.
Consumers today expect call technology to feel human and easy. Are businesses up for the challenge and can they implement Voice AI in a way that keeps regulators from knocking on their doors? On this episode of Tech on Reg, Dara speaks with Jim Freeze, CMO of Boston-based AI company Interactions, about how call technology increases profitability and mitigates risk. A conversational experience that makes customers happy and meets compliance needs: find out if human assisted Voice AI delivers on that promise.
58 episoade
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Manage episode 269921538 series 2579195
Content provided by Tech On Reg Podcast. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Tech On Reg Podcast or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ro.player.fm/legal.
Consumers today expect call technology to feel human and easy. Are businesses up for the challenge and can they implement Voice AI in a way that keeps regulators from knocking on their doors? On this episode of Tech on Reg, Dara speaks with Jim Freeze, CMO of Boston-based AI company Interactions, about how call technology increases profitability and mitigates risk. A conversational experience that makes customers happy and meets compliance needs: find out if human assisted Voice AI delivers on that promise.
58 episoade
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Similar cu Tech On Reg Podcast
A bootstrappers podcast for founders, entrepreneurs, visionaries and dreamers who are building businesses from the ground up without the taking on debt or selling equity. Here we cover marketing, sales, organization and mindset issues that matter to you
…
continue reading
Call them changemakers. Call them rule breakers. We call them Redefiners. And in this provocative podcast, we explore how daring leaders from across industries and around the globe are redefining their organizations—and themselves—to create extraordinary impact in today’s rapidly changing world. In each episode, Russell Reynolds Associates Leadership Advisor Hoda Tahoun and former CEO Clarke Murphy host engaging, purposeful conversations with leaders in and out of the business world who shar ...
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continue reading
It didn’t all change in March 2020. Not really. The UK high street has been in the throes of a gradual revolution for decades. From the rise of ecommerce, to the birth of mobile, social commerce, and a growing emphasis on experience, change has been underway for a while. In fact for many, the pandemic has acted as a wake-up call. Digital transformation was no longer a ‘nice to have’ but a matter of survival. Necessity sparked innovation and customers are enjoying more flexibility and conveni ...
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