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24×7 Advantage delivers customer service win for MSP, Case Study Podcast

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Content provided by Telecom Reseller. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Telecom Reseller or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ro.player.fm/legal.
24x7 Advantage Spins Up Customer Support that an MSP was able to offer a client in need Michelle Fiegehen of 24x7 Advantage is back this week, this time with a case study. In the previous podcasts we heard about SOC, outsourcing and more. This time we hear how customer service could be something an MSP could offer as a resale offering. Michelle’s company has deep resources that can spin up a curated service, where the MSP simply had to walk their client over to a new white labeled customer service program, that replaced a troubled vendor, and created a friction free win for the MSP. Visit www.24x7advantage.com
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51 episoade

Artwork
iconDistribuie
 
Manage episode 417162924 series 2674324
Content provided by Telecom Reseller. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Telecom Reseller or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ro.player.fm/legal.
24x7 Advantage Spins Up Customer Support that an MSP was able to offer a client in need Michelle Fiegehen of 24x7 Advantage is back this week, this time with a case study. In the previous podcasts we heard about SOC, outsourcing and more. This time we hear how customer service could be something an MSP could offer as a resale offering. Michelle’s company has deep resources that can spin up a curated service, where the MSP simply had to walk their client over to a new white labeled customer service program, that replaced a troubled vendor, and created a friction free win for the MSP. Visit www.24x7advantage.com
  continue reading

51 episoade

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