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When to Launch Your Customer Advocacy Program

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Content provided by impact.com. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by impact.com or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ro.player.fm/legal.

How do you know it’s the right time to start a customer advocacy program? How can you tell if a customer is ready to participate? What can you learn when asking them to join your program? To help answer these questions, we welcome a seasoned customer advocacy expert to The Advocacy Channel for our 10th episode.

How to identify when to start your customer advocacy program

Pablo Fernandes is the Product Manager and Head of Consulting Services for Customer Advocacy at Wings4U, an organization that helps B2B tech companies close more deals faster by leveraging the voice of their customers. Host Will Fraser chats with Pablo about identifying your advocates and how to measure the impact and success of your program.

Connect with Pablo on LinkedIn: https://www.linkedin.com/in/pablofernandesbr/

Connect with us:

Have a question? Suggestion? Email us at advocacychannel@impact.com

  continue reading

26 episoade

Artwork
iconDistribuie
 
Manage episode 329194509 series 3007684
Content provided by impact.com. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by impact.com or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ro.player.fm/legal.

How do you know it’s the right time to start a customer advocacy program? How can you tell if a customer is ready to participate? What can you learn when asking them to join your program? To help answer these questions, we welcome a seasoned customer advocacy expert to The Advocacy Channel for our 10th episode.

How to identify when to start your customer advocacy program

Pablo Fernandes is the Product Manager and Head of Consulting Services for Customer Advocacy at Wings4U, an organization that helps B2B tech companies close more deals faster by leveraging the voice of their customers. Host Will Fraser chats with Pablo about identifying your advocates and how to measure the impact and success of your program.

Connect with Pablo on LinkedIn: https://www.linkedin.com/in/pablofernandesbr/

Connect with us:

Have a question? Suggestion? Email us at advocacychannel@impact.com

  continue reading

26 episoade

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