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How Adobe's Marketo Engage Grew Their Customer Community

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Content provided by impact.com. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by impact.com or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ro.player.fm/legal.

How does a customer marketer at a leading multimedia software company build brand advocates, and drive loyalty, retention, and ongoing demand? Hear it straight from the source as we welcome Kevin Lau, Global Head of Customer Advocacy at Adobe to episode 12 of The Advocacy Channel.

Growing customer communities through a merger and acquisition

With over 12 years of experience as an industry thought leader in customer advocacy and lifecycle marketing, Kevin is a well-known expert in the customer marketing space with a wealth of knowledge, experience, and tactical insights to share. Hear host Will Fraser and Kevin discuss his journey as a customer marketer, how he maintained and even grew the Marketo community through a merger and acquisition, his top tips for marketers building advocacy programs, and much more.

Connect with Kevin on LinkedIn: https://www.linkedin.com/in/kevinkennethlau/

Connect with us:

Have a question? Suggestion? Email us at advocacychannel@impact.com

  continue reading

26 episoade

Artwork
iconDistribuie
 
Manage episode 336711228 series 3007684
Content provided by impact.com. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by impact.com or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ro.player.fm/legal.

How does a customer marketer at a leading multimedia software company build brand advocates, and drive loyalty, retention, and ongoing demand? Hear it straight from the source as we welcome Kevin Lau, Global Head of Customer Advocacy at Adobe to episode 12 of The Advocacy Channel.

Growing customer communities through a merger and acquisition

With over 12 years of experience as an industry thought leader in customer advocacy and lifecycle marketing, Kevin is a well-known expert in the customer marketing space with a wealth of knowledge, experience, and tactical insights to share. Hear host Will Fraser and Kevin discuss his journey as a customer marketer, how he maintained and even grew the Marketo community through a merger and acquisition, his top tips for marketers building advocacy programs, and much more.

Connect with Kevin on LinkedIn: https://www.linkedin.com/in/kevinkennethlau/

Connect with us:

Have a question? Suggestion? Email us at advocacychannel@impact.com

  continue reading

26 episoade

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