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Is your AI tool a product OR a feature?
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Welcome to one more edition of 2by2 - wherein I attempt to demystify big questions using the power of 2by2.
Today, the big qn is whether your AI tool is a feature or a product.
There are 2 broad parameters to look at when answering this - customer benefit (i.e. value as perceived by your customers) AND integration / implementation effort.
Do listen to this episode and share your feedback. What else would you like me to talk about? Do share.
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